Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. How you can register Please download and print a GMS1 ... [continue] How to register

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Please find out help and ... [continue] Carers

Complaints and compliments

We understand that sometimes you may not have a satisfactory experience of our services and we want to hear about it if things go wrong.  You can talk to any ... [continue] Complaints and compliments

Named GP

All patients at Links Road Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

It is essential that we are notified of changes to your address, telephone or mobile number. If you move out of our practice catchment area you should not assume the Practice can ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Did Not Attend (DNA) Policy

These days, many patients complain that they cannot see a GP or Nurse quickly. Patients failing to attend appointments is a huge and avoidable waste of valuable GP and Nurse ... [continue] Did Not Attend (DNA) Policy

Date published: 8th October, 2014
Date last updated: 15th November, 2014